Question 1

How often do I need an MOT?

Accepted Answer

Legally you must have an MOT carried out annually after the third anniversary of your vehicle’s registration; this means that if you buy a car brand new, you won’t need to take it in for an MOT until it is 3 years old. However, you are still responsible for ensuring it is roadworthy.

Question 2

What happens if my car fails an MOT?

Accepted Answer

If your car fails its MOT, you’ll be given a ‘refusal of an MOT test certificate’ from the test centre, this will highlight the area where your vehicle failed. These issues will need to be addressed before having your car retested; we offer a free retest if remedial work is carried out by us.

Question 3

Can I book a service & MOT together?

Accepted Answer

Yes you can and booking a service and MOT means you can get both done on one appointment. We'll arrange your MOT and carry out your service on the same day.

Question 4

How often should I book my car in for a service?

Accepted Answer

We recommend a full service every 12,000 miles or 12 months, whichever comes soonest. Your manufacturer's service hand book will provide you with the ideal service plan for your vehicle.

Question 5

Whats included in your full service?

Accepted Answer

Our major service is £120 plus parts and all the following are included:

✔️Oil
✔️Oil Filter
✔️Pollen Filter
✔️Air Filter
✔️Spark plugs (Petrol)
✔️Fuel Filter (Diesel) (Petrol if fitted)
✔️Vehicle health check carried out(38 point check)
✔️Top ups included

Question 6

Whats included in your major service?

Accepted Answer

Our full service is £85 plus parts and includes all of the following:

✔️Oil 
✔️Oil Filter
✔️Pollen Filter
✔️Air Filter
✔️Vehicle health check carried out(38 point check)
✔️Top ups included

Question 7

Whats included in your small service?

Accepted Answer

Our small service is £72 plus parts and all of the following are included:

✔️Oil 
✔️Oil Filter 
✔️Pollen Filter
✔️Vehicle health check carried out(38 point check)
✔️Top ups included

Question 8

Can you work on my specific make of car?

Accepted Answer

Yes, we service and repair all makes and models.

Question 9

Do you use genuine parts?

Accepted Answer

Yes we can use genuine manufacturers parts when requested, however, we always use high quality OE parts as standard.

Question 10

Will my service be recorded in my service history?

Accepted Answer

Yes. Your service history will be recorded and we stamp your service history book as well as  recording your service on our systems indefinitely. For some manufacturers we are able to update the Digital Service Booklet (DSB).

Question 11

can you update the iDrive on a BMW?

Accepted Answer

Yes we can update the iDrive on your BMW and your service will be recorded on your vehicles iDrive display.

Question 12

Do you service hybrid vehicles?

Accepted Answer

Yes. Our technicians are qualified to service any make and model of a hybrid vehicle.

Question 13

When should you replace a tyre?

Accepted Answer

If the tread depth is low (less than 1.6mm across the central 75% of the tyre), if there is evidence of deterioration or damage (like exposed cords or bead damage) you must replace your tyre.

FAQ